The Find That Email Blog

Resources and Guides

Author Archives: sagi

  1. How to use the Chrome Extension

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    Thank you for installing our Chrome extension!’s Chrome Extension enables it users to find prospects instantly right from your browser on social platforms or company’s website.

    How to use Find That Email’s Chrome Extension

    Linkedin Search

    Step 1

    If you haven’t already, sign-up for an account. It should take you less than 15 seconds.

    Step 2

    Once you’ve signed up and installed the chrome extension, click the extension icon on the top right of your browser, It will open up to the side of your browser and will fit snugly.

    Step 3

    Once you started the extension, browse to Linkedin and enter a search query, such as ‘Product Manager’ and choose the ‘People with the Title – Product Manager’ option.

    Step 4

    On your Linkedin page, you’ll get a list of product managers and on the chrome extension, the profiles will automatically get populated.

    Step 5

    Final step. Now, you can click on the bolt icon in the extension to instantly find emails, or the plus button to add a certain profile to a list, once added to a list, a background process will take place and the email would be filled.


    Domain Search 

    Step 1

    If you haven’t already, sign-up for an account. It should take you less than 15 seconds.

    Step 2

    After you’ve logged in, go to a domain of your choice and click on the Chrome Extension icon on the top right side of your browser, and choose ‘Domain Search’. You will find a populated list of names and job titles, this list is sortable by business title or/and person name.


  2. Verification Results Codes explained

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    Our email verification feature can return a few different text codes that helps you determine if an email is valid and safe to send. Attached below is a short table that will help you understand our results.

    Text Code Description Safe to send?
    Valid Verified email address. Yes
    Invalid Un-verified email address. No
    Risky Server is set to Catch-All but we’ve managed to find at least one data source that can validate the email. Maybe
    CatchAll Server is set to Catch-All. Maybe
    Unknown Non-existing mail server or no response. No
    Not Found When none of our datasets has found a result No




    What is Catch All

    This is also known as an “accept all”. This is a domain-wide setting where all emails on this domain will be reported as a catch-all. There is no definitive way to determine whether this email is valid or invalid.

    A catch-all address is commonly used in small businesses to ensure a company receives any email that has been sent to them, regardless of typos. Oftentimes these are in-fact valid emails. However some organisations may utilise this setting as a security feature to prevent unsolicited emails.

    How Risky is different from Catch All?

    Risky means that the while the recipient’s mail server is set to Catch-All, we managed to find at least one data source that claim to validate the existence of the email. Even though we couldn’t give a certain answer about the address validity, there are good odds that the email indeed exists.

  3. How can I download my Invoice?

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    Go to the “Billing History” tab in the Billing section of your profile and you will see all of your previous invoices. Simply click “Download” besides the invoice you want to download to your computer.

  4. What is Confidence Score?

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    Confidence Score is basically an indicator of validity of the sources of the found/verified email(s). The bigger the Confidence Score is, the more accurate the results are. For each found or verified email, you’ll be able to see the Confidence Score and it will tell you whether the email is authentic and whether you should use it or not.

    Here’s a brief description:

    95100% Confidence Score means that we found the email address from a very reliable source(s) – And you can send the email with 100% confidence that it will be delivered to the right person

    85% Confidence Score represents slightly risky source(s) – It means we have found the email but we’re not too confident about the email’s authenticity

    70% Confidence Score has risky sources and that means that we have found the email address, but we’re not confident whether it’s authentic. It also means that we consider sending the email to it risky, since we cannot guarantee it represents the right person.



  5. How accurate are the results?

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    Accurate as it gets. Find That Email has a strict policy about where it gets its data from. We never use publicly available information and constantly remove false records.

  6. How do I find emails using your web dashboard?

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    Find That Email’s Find tool helps you find email addresses of professionals you are looking for just by their first name, last name and domain name.


    • Finding individual emails:

    First, you have to be logged in into your account. Go to your account Dashboard, by clicking on your name in the upper right corner and click “Dashboard”.

    Go to tab “Find” (1):

    Enter the First Name, Last Name and Company Name of the person you are looking for in the Find Email section (2) and click the yellow “Search” button.

    Wait a few moments to get the results that will appear in the Search Log section (3).


    • Find emails in Bulk

    Go to your Dashboard and click on the tab “Bulk”(1).

    There are two ways to search emails in bulk – by uploading CSV file or by entering the list manually.

    First, create a name for your list (2). Then, if you want to upload the list of persons you want to find emails of, upload your pre-made CSV file that contains three columns (see example on the screenshot above):

    • First_name
    • Last_name
    • Company_domain

    Columns in your CSV file should be filled with names and domains of persons you want to find emails of in shown order. When your file is ready, click “Choose file” and locate it on your Computer. Then click the yellow “Upload” button and wait for the email notification when the search is complete.

    The other way to bulk find emails is to simply enter the list info for people you want to find email addresses of, as shown on (4), and click “Upload”.

    The list you’ve uploaded will be automatically saved on the tab “Lists” in your Dashboard. While in the process, your list will have status: “In process”:

    Once your list is ready, you’ll be notified by email and your list status will be changed to “Ready”. By clicking on the name of your list, you’ll be able to see the results of your search.

  7. How can I retrieve my password in case I forgot it?

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    In case you’ve forgot the password for your account with Find That Email, please click on Sign In button in the upper right corner of our website:

    You’ll be forwarded to the Sign In form:

    Click on „Forgot password“ and follow the further instructions to retrieve your login information.

  8. How can I switch plans (upgrade or downgrade my account)?

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    You can switch plans at any time you want. To upgrade or change your Plan, click on your name in the upper right corner of your screen to see more options in the drop-down menu and then click „Billing“:

    From the page you’ll see you can choose your new plan according to your needs (change or upgrade your current plan):

    Simply choose the plan you want and choose your preferred payment method to proceed to the payment form.
    Your credits from your old plan will be added to your new plan. Keep in mind though, that no credits get transferred to the next month so make sure you spend it before the end of your billing cycle so you don’t waste your hard-earned money.

    To downgrade your Plan to Free again, click on your name in the upper right corner in your Dashboard, and then click on Profile:

    On Info tab, click on “Click here” as shown on the picture below:

    After that, your membership will be downgraded to Free plan (50 Find and 100 Verify credits).