I haven’t received the verification email. What do I do?

Home Knowledge Base Account & Profile I haven’t received the verification email. What do I do?

This happens on rare occasions, but in case you haven’t got your verification email, here’s what you can do:

 

  • Wait a few minutes to see if the verification email will arrive eventually.

 

  • Check the Spam folder in your mailbox and see if you’ve received the email there. If you have, marked the message as „Not spam“ to avoid future emails from us being recognized as spam.

 

  • If you have waited for more than six to eight minutes, reach out to us so we can identify the issue and find a solution.