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Knowledge Base
Account & Profile
(8)
Do you block accounts for any reason?
How do I change my password?
Can I delete my account?
I haven’t received the verification email. What do I do?
Can I change my account email address?
Billing & Pricing
(14)
I see you have monthly plans, what about yearly plans?
Do credits get carried over to the next month?
How can I change my billing information?
Is there a free account available?
Can I cancel my Subscription?
Bulk Verification and Search
(4)
What are the different bulk verifications I can do?
Can I bulk verify email addresses?
Can I bulk search email addresses?
Can I use the bulk verification if I’m on a free plan?
Cold Emailing Strategies
(1)
I want to start cold-emailing for backlinks – Where do I start?
Credits and Usage
(10)
What is a credit? And How are they charged in Find That Email?
Can I see how many credits are left?
Can I see my past searches?
Can I see how many credits are left ?
What about repeat searches made using Find that Email’s Chrome extension?
Domain Search
(7)
What information can I find with Domain Search?
How does Find That Email get the email addresses for Domain Searches?
Why are there no results for email addresses for certain domain names?
What are the domain names that are covered in Domain Search?
What does the Domain Search do?
Email Finder
(2)
Bulk Email Finder
How to Find Emails using Find That Email?
Email Verification
(7)
Results Code
What do you check for when verifying emails?
What does the Email Verification tool do?
How do you guess the pattern of the email address?
Does Find That Email send emails to the destination server to verify the emails?
General
(5)
Can I ask to have my email address(es) be omitted from the search results?
What is Find That Email?
Do you take feedback for correcting inaccurate emails returned in results?
Confidence Score
Results Accuracy
Social Prospecting
(2)
Finding Emails on LinkedIn Search Results Page
Finding Emails on LinkedIn – Profile Page
Subscription
(7)
How do I upgrade to a paid plan?
Do I get refunds if I’ve just used the paid plan for a day and want to cancel it?
Can I upgrade or downgrade my subscription at any time?
If I upgrade today, can I start using my upgraded account immediately?
What is the subscription cycle?
Teams
(2)
How do I remove a team member?
How do I add a team member?
