Category: Billing & Pricing

Home Knowledge Base Billing & Pricing
How can I download my Invoice?

Go to the “Billing History” tab in the Billing section of your profile and you will see all of your previous invoices. Simply click “Download” besides the invoice you want to download to your computer.

Do I get a refund If I’m not happy with the service?

Sure. We offer a 14 days money back no-questions-asked guarantee to all new subscribers. In case you’re longer with us and want to cancel your plan, you can always do so. 

How is the payment made?

Once you choose your paid plan, your account will be auto-billed monthly until you cancel it. Plus, you can always choose to cancel, downgrade or upgrade your plan.

I don’t know which plan to choose. What do I do?

When you sign up for a free account with us, you get a trial Premium account for 14 days and 50 Find and 100 Verify credits within. Try it out for a few days with no strings attached to see your daily usage of credits. That way you’ll be able to determine how many credits […]

Where can I find the pricing info?

To see the prices for our paid packages, simply click on this link or go to the header of our website and click “Pricing”:   Then, pick one of the plan options (Bundle, Find or Verify) to explore more options:   Each of the options has several pre-made plans. If, in some case, none of […]

How can I switch plans (upgrade or downgrade my account)?

You can switch plans at any time you want. To upgrade your account, click on your name in the upper right corner of your screen to see more options in the drop-down menu and then click „Billing“: From the page you’ll see you can choose your new Premium plan according to your needs:   Simply choose the […]

Do I get a refund if I’ve just used the paid plan for only a day and want to cancel it?

Sure, we have limited time refund policy. We offer a 14 days money back no-questions-asked guarantee to all new subscribers. In case you’re longer with us and want to cancel your plan, you can always do so. 

What is the subscription cycle?

In the world full of obligations, we’d like to keep things fresh or as some would say: with no strings attached. That’s why we don’t have yearly plans, as we wouldn’t like to feel your subscription like a burden. Find That Email therefore has monthly plans only. Your plan gets renewed each month until you change it or […]

I see you have monthly plans, what about yearly plans?

We don’t offer yearly plans because we don’t want to lock our users to our product. If you aren’t satisfied, you should have the opportunity to change your plan or cancel your subscription immediately without any loss of your money. In the end, “You gotta have freedom…” (♫♪♪♫…)