Category: Subscription

Home Knowledge Base Subscription
Do I get a refund If I’m not happy with the service?

Sure. We offer a 14 days money back no-questions-asked guarantee to all new subscribers. In case you’re longer with us and want to cancel your plan, you can always do so. 

How can I switch plans (upgrade or downgrade my account)?

You can switch plans at any time you want. To upgrade your account, click on your name in the upper right corner of your screen to see more options in the drop-down menu and then click „Billing“: From the page you’ll see you can choose your new Premium plan according to your needs:   Simply choose the […]

Do I get a refund if I’ve just used the paid plan for only a day and want to cancel it?

Sure, we have limited time refund policy. We offer a 14 days money back no-questions-asked guarantee to all new subscribers. In case you’re longer with us and want to cancel your plan, you can always do so. 

Can I upgrade or downgrade my subscription at any time?

You can upgrade and downgrade your plan to free anytime. Please note that when you downgrade you continue using your paid account until your renewal cycle date is reached.

If I upgrade today, can I start using my upgraded account immediately?

It would be stupid if you couldn’t do that. So yes, you can use your upgraded account, you can also show it off to your friends and show them how awesome it is.

What is the subscription cycle?

In the world full of obligations, we’d like to keep things fresh or as some would say: with no strings attached. That’s why we don’t have yearly plans, as we wouldn’t like to feel your subscription like a burden. Find That Email therefore has monthly plans only. Your plan gets renewed each month until you change it or […]

Do subscriptions auto-renew every cycle?

Yes! Subscriptions auto-renew so that you don’t have to spend time renewing it every month. If you want to stop the service before the next auto-renew, then you have to downgrade your account. To do so, see How can I switch plans (upgrade or downgrade my account)?  

Can I cancel or change my subscription when I want to?

There is no explicit cancelling of a subscription. You can downgrade your paid account to a free account anytime.